Pick Ups & Deliveries

PICK UPS
Kilns can be collected by truck, trailer, van, ute or car from our East Tamaki warehouse Monday to Friday between 10-3pm. We need a day's notice to have your kiln ready for you in the loading bay. During transit kilns must be fully protected from any wet weather.

DELIVERIES 
Kiln freight is via tail lift truck with pallet trolley provided. Drivers deliver to as far as the pallet trolley access will allow, e.g. a gentle slope is ok for a pallet trolley but not steps or gravel. Please note that Drivers do not unpack or personally lift kilns after your pallet has been offloaded by their pallet trolley. After delivery kilns must be fully protected from any wet weather.

We need a full delivery address for kiln freight quotes and to check there will be sufficient access for a large tail lift truck at the address.

KILN FURNITURE, PARTS & ACCESSORIES are sent by tracked & traced courier or can be collected with prior notice from Plume Studio in Ponsonby.